Contact the valtti-casino.fi editorial team
Start playingFor questions about our editorial content, get in touch with the team behind Valtti. Our inbox is [email protected], and we aim to reply within 48 hours.
Who you are writing to
We handle questions about the information published on valtti-casino.fi, including the welcome bonus, game categories, payment options, account steps and responsible-gambling information. We can also help you identify which part of our site answers a particular question.
This inbox is not connected to player balances, deposits, withdrawals or bonus accounts, so we cannot change account details or approve a transaction. Those matters belong with the operator's own support team.
Questions about your account
Our editorial team cannot register an account, verify documents, apply a bonus, trace a payment or complete a withdrawal. For those questions, Valtti's player support channels are live chat and email, and the support team responds immediately.
When you contact player support, include the email address used for your account, the approximate time of the issue and any reference number displayed on screen. For a payment issue, the amount and payment method can help identify the relevant transaction without adding sensitive banking information to your message.
What to include in an editorial message
A clear example of the wording or information that needs checking makes our work faster. Include the page address, the passage concerned and the change you would like us to consider.
For a factual correction, send the published statement and a source that supports the proposed version. If the question concerns a promotion, include the offer shown when you contacted us because our pages may not display the same terms throughout the year.
What happens next
We review editorial messages in the order they arrive and respond within 48 hours. A question that needs a substantial check may take longer, but we will tell you if we need more detail or additional context.
Complaints about our content should be sent to the same address with the relevant page and the reason for concern. Account complaints or disputes over a transaction should go directly to player support, as this editorial inbox cannot investigate or overturn an account decision.
Gambling support in the UK
Gambling should remain entertainment rather than a task or source of income. If play is no longer under your control, contact GamCare or the National Gambling Helpline on 0808 8020 133. Free and confidential support is also available through BeGambleAware.
Access to this site is restricted to persons aged 18 and over (18+). We want your play to stay enjoyable — for free, confidential support, visit BeGambleAware.org.